FAQ

A. Not only does it make your home look nicer to have clean carpet, but it is essential to a healthy home. You see, your carpet works as a filter sucking in all the pollutants, pollen, bacteria, germs, dander and dustmites, to name only a few. The key is to have your carpets cleaned before they begin showing dirt. The longer you wait to clean your carpet, the more soil becomes permanent. It locks onto the fibers thru a process called ‘oxidation’, and the soil bonds with the carpet permanently attaching to it. If you wait too long you’re throwing away the key to unlocking dirt in traffic lanes.

A. Before they begin to show visible dirt. At a minimum, we recommend every six months. Why? Well looks aren’t everything! Modern carpeting is a technological marvel. It was designed to hide dirt and boy does it do a good job. You can literally pour a pound of potting soil in one square foot of a quality nylon carpet, rub it in, and it will disappear! That means all of the junk (dander, fumes, pollens, germs, bacteria, fleas, etc) that comes into your home is safely hidden in your carpet.

A. Once again, before it begins to show the dirt. We recommend a minimum of once a year.

A. Steam cleaning is the best carpet cleaning method, due providing the best capability for deep cleaning, as recommended by the world’s largest carpet manufacturer, Shaw Industries. It does not harm carpet fibers, does not encourage re-soiling and actually improves indoor air quality. Our truck-mounts heat the water to 220 degrees farenheit, which is very important considering that super heating water is the only proven method to kill all the contaminants.

A. Yes.  51-horse powered cleaning equipment that removes 98% of all moisture put down.

A. You can never vacuum too much, but depending on the package you choose, vacuuming may be included.

A. We can do just traffic lanes or move your furniture; however there are limitations. We can move couches, tables chairs; however, larger items such as entertainment centers, dressers, beds, bookcases, etc, we are not able to move, due to liability issues. Also all furniture we move must be cleared off prior to our arrival.

A. Although we do our absolute best to respect your home (using corner guards, shoe covers, entry rug, etc) accidents happen. We ask that you move all breakables while we clean.

A. On average 2-6 hours, possibly longer if weather is humid. We offer accelerated drying if requested at an additional fee.

A. We will furnish you with shoe covers, allowing you to walk  on your carpet immediately.

A. Yes. The products we use are organic, green chemicals.

A. At Atlas Carpet Cleaning, we have only well trained technicians that wear uniforms, do not smoke, and have been through extensive training on how to use our superior equipment and provide you with “The Most Thorough Cleaning Ever Seen”.

A. Yes. 90% of our time is spent indoors. We can help keep the indoor qir quality of your home as clean as possible. How? By removing ALL the soil, dust mites, pollens, bacteria and other pollutants trapped.

A. No, makes it last longer. Dirt, sand and grit make your carpet wear out faster. What would happen if you rubbed sand paper all over your new paint job? What a disaster! Well, each day we pull pounds of gritty soil out of our clients carpets. It’s in yours too! This soil goes to work on your fibers like a bunch of tiny saws. In Fact, This Is the #! Cause of Your Carpet’s Ugly, Faded and Worn Appearance.

A. Wood flooring is beautiful, but doesn’t act as a filter like your carpet does. If you have your carpets cleaned regularly, it will actually help your air to be cleaner.  But just like a garbage, it needs to be emptied. If you can see soil, it means it’s overflowing.

A. Grease, soda spills, candy and blood, will actually come out with our cleaning process in most cases. We are able pull most dye type stains (such as Kool-aid) with heat transfers and can also spot dye bleach stains. It is rare that we cannot remove a stain, but some stains are permanent, such as furniture stains. In this case, an option would be to have us patch the permanently stained area.

A. Many clients are surprised to find that we can actually save them money by doing many carpet repairs such as carpet stretching, patching, seam repairs, tackstrip and beauty bar installation.

A. We can treat most carpet odors. The most popular odors we treat are pet and smoke odors, although we offer various odor treatment options that will actually help with most funky odors. We are actually certified with IICRC in odor removal!

A. Our proper professional cleaning will remove 95% of the dirt, and restore your floor to “like new” condition. The equipment and chemicals we use, are specifically designed for tile surfaces. The use of Acidic & Alkaline chemicals, along with HOT pressurized water, will effectively restore your tile and grout, to its original beauty.

A. Applying sealer to the grout lines after cleaning, will form a barrier of protection towards future soiling. The sealer is designed to fill the pores of the grout. This will allow the you time to clean-up spills, before they penetrate and stain the grout. Unfortunately, sealer does lose it’s effectiveness to protect the staining of the grout. Depending on the frequency of cleanings, sealer may need to be re-applied.

A. Applying sealer to the grout lines after cleaning, will form a barrier of protection towards future soiling. The sealer is designed to fill the pores of the grout. This will allow the you time to clean-up spills, before they penetrate and stain the grout. Unfortunately, sealer does lose it’s effectiveness to protect the staining of the grout. Depending on the frequency of cleanings, sealer may need to be re-applied.

A. It takes approximately 30-60 minutes to dry, depending on weather, etc.Grout lines closest to walls may take longer to dry.